Press-on Nails Sale & Service Associate

About CIBSTYLE

CIBSTYLE LLC is a thriving small business specializing in handmade press-on nails... We're looking for a passionate Sales & Service Associate to join our team with driving sales and providing exceptional customer service.

What We Offer

• 40% Associate Discount (Oct 1st-Dec 31st), 30% off for the balance of the year (Regular Price)

• Free Nails monthly (limited 2 sets per month)

• Free Products

• Flexible Schedule

• Bonus Pay

• Overtime Pay

• Holiday Pay

Key Responsibilities

Customer Service:

* Welcome and engage with customers, providing exceptional customer service.

* Assist customers in finding the perfect nail size and style, offering expert advice and product knowledge.

* Explain application and removal techniques.

* Recommend nail care products to enhance their experience.

* Follow and achieve CIBSTYLE sales goals on a monthly, quarterly and yearly basis.

* "Go the extra mile" to drive sales

* Remain knowledgeable on products offered and discuss available options

* Build connecting relationships with customers when possible

* Suggest ways to improve sales (e.g. planning marketing activities, changing the RMU design)

Sales:

* Process POS (point of sale) purchases transactions accurately and efficiently at the cash register.

* Audit cash drawer and cash receipts, while resolving any discrepancies that may arise.

* Upsell and promote weekly sales and special deals.

RMU Management:

* Maintain a clean and organized shopping area

* Stock shelves with products, ensuring adequate inventory.

* Inspect product quality to ensure customer satisfaction.

* Take initiative to replenish merchandise and keep the RMU presentable.

* Open/ Close the RMU

* Assist with stocking products.

* Inventory count at the end of the daily, weekly and monthly

* Taking out trash at the end of the day.

* Maintain a safe working environment and adhere to company policies.

Qualifications

Customer Service Focused:

* You love helping people and exceeding their expectations.

* Ability to perform under pressure and address complaints in a timely manner.

* A friendly and energetic personality with customer service focus.

Passionate: You're dedicated and enthusiastic about your work, and you take pride in your contributions.

Team Player: You work well with others and collaborate effectively.

Organized: You have a keen eye for detail and manage tasks efficiently.

Hardworking: You're eager to learn and embrace new challenges.

Available: You can work evenings, weekends, and holidays.

Physical Requirements

* Ability to stand for extended periods.

* Ability to bend, kneel, and stoop, especially when handling stock and on the RMU.

* Ability to communicate effectively with customers.

* Ability to move freely around the sales floor.

Hold the Penny Hostage: Treat CIBSTYLE like your own business.

***PLEASE LIST THE DAYS AND TIMES YOU ARE AVAILABLE TO WORK UNDER THE "COVER LETTER" SECTION.

***BUSINESS HOURS

MONDAY - THURSDAY: 10:30am - 8pm

FRIDAY - SATURDAY: 10:30am - 9pm

SUNDAY: 10:30am - 7pm

If you're ready to join our team and make everyone's nails look awesome, apply now!